Use cases: Customer service Lead generation Recruiting Serving content Main differences in use cases: Fully-chat-bot powered 24/7 Vs. A conversation starter… Vs. After-hours only with an option to schedule something with a human the next day or continue with the bot experience. A few big tools to checkout: Meya.ai – for creating and deploying custom bots into other applications (like Intercom) Manychat / Chatfuel – for Facebook Messenger chatbots. Drift.com – for converting web traffic. Landbot.io – for creating bot-based landing pages, or embedding bots into content.
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